Is Vueling reliable and is it the best low-cost airline? Opinions Vueling 2023

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As thousands of budget airlines appear, each promising a better experience than the next, it is difficult to choose between them.

What if a budget airline compromises your travel experience and ends up ruining your trip?

The time has come to make a in-depth review and find out if Vueling is reliable. Read on to find out everything you need to know about Vueling Airlines. ¿How to get cheap flights from Bilbao with Vueling?

What is Vueling Airlines?

Vueling Airlines is a low-cost airline with the title of largest Spanish airline with the largest fleet size and destinations.

Fundada en 2004, el primer vuelo de la aerolínea fue entre Barcelona e Ibiza. En 2019, la aerolínea batió el récord de transportar 34 millones de pasajeros en un solo año.

Vueling Airlines also holds a prestigious position in the low-cost airline category.

vueling is reliable

 

What are the packages offered by Vueling Airlines?

Vueling currently offers four packages to meet the needs of different passengers:

  • Basic tariff The cheapest fares for backpackers with only one hand carry.
  • Optimum Tariff Affordable fares for 25 kg of checked baggage, 2 kg of hand baggage and free seat selection.
  • Family rate Reasonable option for families with 25 kg of baggage, 2 pieces of hand luggage, free seat selection, 2 free allowances for parents with children under 2 years of age and priority boarding.
  • TimeFlex Tariff Ideal for frequent flyers with last minute changes of plans. Features include 2 carry-on bags, unlimited free flight changes, flight credit as a refund option and priority boarding.
Opinions Vueling

 

Who owns Vueling Airlines?

Vueling Airlines operates under the International Airlines Group (IAG). The multinational airline group officially bought Vueling in 2012.

Although many people confuse whether Vueling Airlines is part of British Airways, this is not the case. However, Vueling Airlines and British Airways are partner airlines, as are other IAG airlines. Best days to buy flights in 2023: is Tuesday the cheapest?

Where does Vueling fly?

Vueling had only two Airbus320 aircraft flying to three selective destinations in Europe and a single airport in France in the early years. Today, travels to 140 destinations around the world on multiple continents.

Vueling promises to "open up a world of possibilities" for its passengers and has continued to add more and more destinations to its list.

You can take a look at their site mapwhere you will find a list at All Vueling destinations of the current locations to which the airline flies.

What is it like to fly with Vueling Airlines?

Travelling with Vueling Airlines is what you would expect from a low-cost airline. It's no big deal, but your basic needs are covered, as long as you choose the right package for your needs.

The seats are good, considering the price, in terms of legroom and body room. If you want more space for yourself, you can upgrade to the Excellence service for about 100 euros.

With this, you get more legroom, no people in the middle seat rubbing shoulders with you, and a complimentary snack.

In addition, almost all Vueling planes have Wi-Fi. Wi-Fi packages vary between 3 euros and 5.99 euros, depending on the activities you want to do during the flight.

Is vueling safe

 

Is the airline Vueling safe?

Vueling Airlines is as safe and reliable as it gets in terms of security.

Over the last 18 years, the airline has never met with an accidentexcept for very few bird strikes and engine problems on the ground. Vueling follows the high safety standards set for European airlines.

Besides, Vueling has been ranked as one of the world's safest budget airlines. constantly. So getting to your destination safe and sound is the last thing you need to worry about when travelling with Vueling.

Does Vueling Airlines serve food and drink?

Unfortunately, you won't have anything to snack on your flights for free unless you've bought a business class ticket.

Although Vueling's business class offers in-flight meals, they only provide free snacks.

However, you can buy food and drinks from their extensive in-flight menu. The menu includes all sorts of things, such as proper full meals, snacks, desserts, drinks and alcohol.

Prices aren't exorbitant either, so if your tummy starts to growl, it's a good idea to call the crew and grab a bite to eat.

Vueling Reviews What do people say about Vueling Airlines?

Based on more than 27,000 reviews of Vueling Airlines, Vueling has only 2.5/5 stars on Tripadvisor. So why exactly are people so disappointed with this airline even though it is relatively inexpensive?

Most of the bad reviews of Vueling Airlines are due to the lack of punctuality in departures and arrivals..

Comments have also criticised Vueling Airlines for problems related to reservations and the quality and punctuality of its customer service team.

However, it is not all terrible. Around 14,000 reviews rate their experience on Vueling Airlines as average to excellent.. Many people have praised Vueling Airlines for being accommodating and a good value for money option.

TripAdvisor review of Vueling Airline Overview.

More Vueling reviews and Vueling airline rating analysis

Vueling Airlines is certified as 4-star low-cost airline for the quality of its product at the airport and on board and the service of the staff.

The product rating includes cabin comfort, baggage/seat charges, food and beverage purchases on board, cabin cleanliness, and the service rating covers cabin and ground staff.

Vueling is reliable

"One of the best low-cost airlines in Europe in terms of quality of service, with a modern fleet of A319/320/321 aircraft. They are strict on baggage weight, as you would expect from a low-cost carrier. Cabin seating comfort is fair (with a 29-30″ pitch), and the in-flight shopping menu offers a reasonable selection and is well priced. Cabin staff are efficient, with varying levels of hospitality."

Opinions Vueling

vueling's opinion

What is the baggage policy of Vueling Airlines?

As mentioned above, there is a restricted baggage allowance on packages depending on the ticket you have purchased.

But all is not lost even if you carry more luggage than your pack allows.

For extra luggage under the seat, you will pay 30 euros at the check-in counter and 40 euros at the boarding gate.

If your baggage exceeds the dimensions of the lower seats (40x20x30 cm), you will also pay 50 EUR at check-in and 59 EUR at boarding.

The same applies to more than two pieces of hand luggage, regardless of the type of luggage you are carrying.

For checked baggage over 25 kg, you will pay 12 EUR/kg.

However, this is only allowed up to 32 kg; that is the maximum limit for a single checked baggage item per passenger.

Vueling Airlines offers an added advantage for carrying special baggage that does not fit in your suitcases. The conditions are that you can only take special baggage with a maximum weight of 32 kg.

Vueling cabin baggage policy infographic

 

What is the Vueling Airlines check-in process?

With Vueling Airlines, you can benefit from their online check-in system. Complete the process step by step, add important documents and pay for extra baggage to avoid hassle at the airport.

You can do this between 7 days and 4 hours before your scheduled flight.

Prefer to check in at the airport? No problem. Vueling Airlines opens its check-in desk for each flight 2.5 hours before departure and closes it 40 minutes before departure time.

On the other hand, the boarding gate closes 10 minutes earlier.

Does Vueling have a cancellation and refund policy?

Suppose you are unable to travel on your scheduled flight for any reason. In that case, Vueling offers several options in its cancellation and refund policy.

To start with, you can change your flight within 24 hours of booking free of charge. Once this period expires, you will have to pay 50 EUR if the flight is within 15 days and 60 EUR if it is less than 15 days.

This does not apply to Flex passengers, who can make changes at any time without charge.

If you decide to cancel your flight, Vueling Airlines offers cash refunds and flight credits. To do so, you can contact their customer service online or via their contact number.

You will be charged a cancellation fee if the 24-hour period has elapsed.

If Vueling Airlines cancels or changes the flight, the airline will make sure you are happy.

How good is the customer service of Vueling Airlines?

An important issue that most people do not consider when booking flights is whether the airline offers good customer service.

Plus, you won't really need to talk to customer service until you start having problems.

However, the quality of customer service often makes or breaks an airline. Most airlines deal with thousands of customer comments on a daily basis, and it is important to know whether the airline values its customers.

Vueling Airlines offers multiple ways of contacting its customer service department. You can call them on their contact number or send them an email.

The customer service team attends to personalised enquiries between 9 a.m. and 10 p.m. Spanish time throughout the week.

Unfortunately, many online reviews state that enquiries often take months for customer service to get back to you to resolve your problem.

Vueling Customer service

Vueling customer service telephone 900645000

You can contact Vueling through this link to send them a message or manage your booking.

Vueling flight attendant.

 

Is Vueling Airlines worth it?

Vueling Airlines is a more than decent option for budget travellers.. You will have the basic amenities and a safe travel experience at affordable prices.

With four different packages, you are likely to find one that suits your needs. The biggest drawback is Vueling's poor customer service and frequent cancellations or delays.

According to our Vueling review, if you take these drawbacks into account when flying Vueling Airlines, the company is what you would expect from a low-cost airline.

Our rating: 3.8/5

Pros:

  • Many destinations to fly to.
  • Low cost prices.
  • Decent flying experience.

Cons:

  • Poor customer service.
  • Frequent delays and cancelled flights.
  • Expensive additional baggage.

So, is Vueling reliable?

After reading this article it is clear that Vueling is reliable and one of the safest airlines in Europe and worldwide.

FAQ and Frequently Asked Questions about Vueling

Does Vueling Airlines serve food and drink?

Unfortunately, you won't have anything to snack on your flights for free unless you've bought a business class ticket.

Although Vueling's business class offers in-flight meals, they only provide free snacks.

However, you can buy food and drinks from their extensive in-flight menu. The menu includes all sorts of things, such as proper full meals, snacks, desserts, drinks and alcohol.

Does Vueling have a cancellation and refund policy?

Suppose you are unable to travel on your scheduled flight for any reason. In that case, Vueling offers several options in its cancellation and refund policy.
To start with, you can change your flight within 24 hours of booking free of charge. Once this period expires, you will have to pay 50 EUR if the flight is within 15 days and 60 EUR if it is less than 15 days.
This does not apply to Flex passengers, who can make changes at any time without charge.
If you decide to cancel your flight, Vueling Airlines offers cash refunds and flight credits. To do so, you can contact their customer service online or via their contact number.
You will be charged a cancellation fee if the 24-hour period has elapsed.
If Vueling Airlines cancels or changes the flight, the airline will make sure you are happy.

How good is the customer service of Vueling Airlines?

An important issue that most people do not consider when booking flights is whether the airline offers good customer service.
Plus, you won't really need to talk to customer service until you start having problems.
However, the quality of customer service often makes or breaks an airline. Most airlines deal with thousands of customer comments on a daily basis, and it is important to know whether the airline values its customers.
Vueling Airlines offers multiple ways of contacting its customer service department. You can call them on their contact number or send them an email.
The customer service team attends to personalised enquiries between 9 a.m. and 10 p.m. Spanish time throughout the week.

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10 comentarios en «¿Vueling es fiable? ¿Es la mejor aerolínea de bajo coste? Opiniones Vueling 2024»

    • Vaya, lamento mucho escuchar tu mala experiencia con Vueling. Yo, por otro lado, he tenido vuelos sin problemas con ellos. Aunque entiendo tu frustración, tal vez haya otros factores involucrados. Espero que encuentres una aerolínea que se ajuste mejor a tus necesidades. ¡Buena suerte!

      Responder
    • Totalmente de acuerdo. Vueling es como jugar a la ruleta rusa, nunca sabes qué te espera. No entiendo cómo una compañía puede ser tan inconsistente en su servicio. Mejor buscar alternativas más confiables.

      Responder
    • ¡Discrepo totalmente! Vueling ha tenido numerosos retrasos y cancelaciones en mis vuelos. Además, las ofertas no son tan buenas como parecen. Prefiero buscar otras opciones más confiables y consistentes. ✈️👎

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